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Help

If you need any help with any aspect of the 08 Plus scheme please contact us straight away, we're only a click or a call away.

Visit the FAQ's (frequently asked questions) section of this site to find the answers to any queries you may have.

If you can't find the answers you're looking for you can send an email to eypp@liverpool.gov.uk (remember to include your name and contact details) or telephone our helpdesk on 0151 233 3073.

Alternatively you can talk to your lead worker who will be happy to help you.

If you need help to find out how to get to any of our activities click hereto find out which bus to get and how long it will take.

If your card is lost, stolen or damaged you need to let us know. Click here to inform us. You will be issued with a new card and your old one will be cancelled. (Please note there is a charge for all replacement cards which will be deducted from your account).

Helpline number: 0151 233 3073

Email Address: eypp@liverpool.gov.uk